FREQUENTLY ASKED QUESTIONS

QUESTIONS ABOUT THE PRODUCT

It’s straight out of science fiction.  But, let’s give you the dry version.

Ceramic Coating is a liquid polymer that is applied by hand to the exterior of a vehicle. The coating chemically bonds with the vehicle’s factory paint, creating a semi permanent bond and layer of protection.  It does not wash away or break down and does not require repeated application every few months.

A Ceramic Coating adds additional protection to your car’s exterior and helps keep it looking like-new with comparatively minimal maintenance. The coating achieves this result by making your vehicle more resilient and easier to clean.

Yes!  And we understand why you’re skeptical. 

The technology isn’t new; however it’s previously only been accessible to luxury car owners who could afford the cost of a professional application, typically starting at £550.

We’ve had thousands of happy customers who have used Diamond Shield and been blown away by the results. In fact, 98% of all customers who reviewed our product would recommend them to a friend.

At a bare minimum 2- 3 years but typically up to 5.  A lot depends on factors outside of our control; weather, how often the car is washed, where it’s stored. 

Eventually the transparent coat will wear away over the years (this will be invisible to the eye) and its overall longevity really depends on conditions, cleaning frequency and proper application.

Yeah…that’s exactly what this product is made for.  

We designed the formula for the daily car driver, someone who wants to keep their car clean and protected, but without the huge expense of professional detailers.

Instead of paying mark-ups of around 2000% from the auto detailing shop, we provide you with an easy-to-follow D.I.Y. package.

If you have any questions, we’re always nearby to help out.

Yes, you definitely can. You see, the problem with regular waxes is that it’s a temporary process you have to continuously perform every other month to keep the surface protected. So while you might save a few coin on the first initial purchase, Diamond Shield will pay itself back already at the second time you would otherwise have purchased a regular wax.

Diamond Shield lasts at bare minimum 2- 3 years and usually closer to 5 years, depending on the conditions exposed to. You do the math.

PAYMENT

You can pay with debit or credit card (with secure Paypal).

You will receive an invoice with your order confirmation via e-mail. In order to avoid unnecessary waste, we don’t send out a printed invoice.

In the event that you don’t receive an e-mail, please contact our customer support at ferenc@ffautomotive.co.uk

SHIPPING

You can request home delivery for £4.50 or next day delivery for £9.

Shipping is free over £90.

We do our best to ship your order on the day of purchase. Most orders arrive within 2 days.

All orders that are received before 12 am, should be despatched from our warehouse the same day via Royal Mail or our couriers InXpress, subject to security checks and payment clearances.

NEXT DAY DELIVERY

Guaranteed next working day delivery is available for orders placed before 10 am Monday – Thursday, in the UK.   To do this make sure you select the InXpress delivery option at the checkout. 

GUARANTEE AND RETURNS

We offer a 30-day warranty in case you change your mind.

If you change your mind about your purchase for any reason, please let us know at info@ceramicnano.co.uk and we will send you instructions for returning your purchase.

 

If you ordered the wrong product, simply send it back to us within 30 days of purchase (unopened condition) and we will happily exchange it for you.

The customer is responsible for the postage costs of any exchanges or returns.

Before returning any product, please email us at info@ceramicnano.co.uk